FAQs

  • Where can I find a physical therapist?

    Our physical therapy clinic in Chase City and South Boston, VA prides itself on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

    You have the right to receive physical therapy at any facility you choose. At EZE Physical Therapy, you will receive the highest quality care while achieving the results you are in search of.

  • Can I benefit from PT treatments?

    Sure you can! Everyone can benefit from physical therapy. By working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

  • How can I make an appointment?

    Our scheduling is easy, and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at (434) 533-3367 (Chase City) or at (434) 917-8046 (South Boston) or click here to request an appointment.

  • Do PT treatments hurt?

    Good communication with our therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

    Physical therapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. Rest assured that this is a normal response to physical therapy treatment and not a cause for concern.

  • What is something important to know about physical therapy?

    With physical therapy, it’s important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

    Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it altogether.

    Physical therapists are trained medical experts when it comes to musculoskeletal and neurological conditions. They work closely with physicians to make sure that your treatment plan is as efficient and effective as possible. Physical therapy is a medical, hands-on approach to relieving pain and restoring function.

    While every patient’s condition and pain is unique, our physical therapists will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

  • How long is each appointment going to be?

    Although all patients are different, typically, each session lasts for 45-60 mins. The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist once or twice per week to begin with, and as you progress through treatment, your sessions will be more spread out.

  • What kind of clothing should I wear for appointments?

    Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas.

    For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How can I pay for each session?

    Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

  • Do you treat my condition at your clinic?

    Rest assured, our therapists are well trained to evaluate and treat your condition.

    Our physical therapists have graduated from accredited physical therapy programs and are state-licensed. Depending on the university, the physical therapy program is either a master’s or doctorate level degree.

    Physical therapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many of the other medical sciences. You’re in good hands!

  • Will my insurance cover the cost of treatment?

    In most cases, insurance will cover a good portion, if not all, of your treatment costs. We understand navigating insurance can be confusing, so EZE Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    Most insurances do not cover dry needling. If it is not covered by your insurance the service will cost $50.

    We do not accept workers’ compensation or auto-accident cases/insurance.

    For more information, visit our insurance plan page and please do not hesitate to contact our Chase City or South Boston, VA physical therapy office. We do offer different payment options for your convenience.

  • What if I don’t have insurance?

    For patients who do not have insurance, we offer a discounted fee, which is due at the time of service.

    Physical Therapy

    • Initial Evaluation: $125 (Self-Pay)
    • Treatment Follow-Up Session (1 hour): $125
    • Treatment Follow-Up Session (45 mins): $93.75
    • Treatment Follow-Up Session (30 mins): $62.50

    Speech Therapy

    • Initial Evaluation: $65 (Self-Pay)
    • Treatment Follow-Up Session: $60
  • When will I start noticing relief?

    Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.

    Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

  • Can I continue seeing a therapist even when I feel better?

    Yes, once you have completed your therapy sessions, our therapist will review your at-home continuing therapy program.

  • What should I do to prepare for my first appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription will be required to initiate physical therapy and/or speech therapy services from your referring physician, ARNP, or PA.
    • Please arrive 15 minutes early for your appointment to complete patient intake forms. Your insurance and ID cards will also be scanned into the system.
    • Please wear comfortable clothing that allows easy access to your problem areas.